Concerns or complaints:
These are the steps to follow if you are unhappy about something at our kinder:
Phone: 03 9488 9488http://www.education.vic.gov.au
Contact the Licensed Childcare/Children’s Services help line on 1300 307 415Remember children’s services staff and educators have an obligation to deal with issues in a positive, constructive and professional manner. You should also deal with any concerns in a positive and constructive manner when speaking with staff and educators.